TYPE:ServiceMODEL:TiguanYEAR:2019
Service is always great
Average Score (251 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2023
Excellent customer service
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Excellent Customer service!!
TYPE:SalesMODEL:Golf GTIYEAR:2025
I had no negative experience at Colonial VW. My sales person, Amanda, was a pleasure to deal with and was very helpful helping find my car.
TYPE:ServiceMODEL:TiguanYEAR:2023
I came to the service center without an appointment needing help opening my gas door. Frank greeted me and came outside to assess. He tried to open the gas door then asked a mechanic to try. They got it open and Frank determined what was needed and ordered the part. When the part was in he scheduled an appointment for me and I was in and out under an hour. I appreciate his help and follow through!
TYPE:ServiceMODEL:AtlasYEAR:2020
From start to finish the entire team of Ivanna, Leo, & Mr Stamps helped tirelessly to restore back to new. We can’t thank them enough!
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2023
Everything I needed done was taken care of.
TYPE:ServiceMODEL:TaosYEAR:2024
always great customer service
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
I don’t think the dealership has been instructed how to service the ID Buzz sufficiently. I don’t think it’s their fault either. I was going just to get a recall service which wasn’t supposed to take more than a few hours. They had my car from Tuesday morning until late Friday afternoon.