Average Score (256 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Denise R.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great service that is fast, pricing transparency, and a friendly waiting area.

  • Byron C.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Bonnie G.04-05-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Theresa M.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Shantel was great n kept me up on what was going on while I waited. I enjoyed the snacks n coffee as I waited. Thank you.

  • Edward K.03-31-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I purchased a vehicle from Colonial VW in 2004. I was treated very well back then and is the reason I returned 21 years later! My salesman was extremely knowledgeable, friendly, accommodating. I was not disappointed and very happy with the experience. I will, as always, continue to recommend Colonial VW.

  • Ken K.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    the staff was super friendly and the work was done on time.

  • Michael A.03-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Edward R.03-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Long wait for service to be completed. Did not offer shuttle. Did not get exemption for emissions.

  • Kevin B.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Michael B.03-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Everything /everyone was wonderful !