Average Score (256 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.9 Average

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  • Lauren P.03-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Ivanna is the best and helped me with the whole process. She makes everything easy and seemless. She is my reason I go to colonial vw in Feasterville.

  • Mary M.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Everything and everyone was great

  • Joanne T.03-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I scheduled an appointment through the online chat agent, but when I arrived at Colonial Volkswagen, there was no appointment scheduled. The lady at the service desk felt sorry for me and, despite having a booked schedule for the day, the technician squeezed me in and fixed my problem. I was thrilled with this level of dedication to me, the customer, and knowing that I didn't have to schedule another appointment.

  • Steven L.03-13-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Work was done at my request only. I was satisfied with the work that was done

  • Maria T.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Always great service

  • Lorraine D.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent customer service provided by Ivana. She is knowledgeable, efficient, and always goes out of her way to make my service visit super easy.

  • Nicholas C.03-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Herbert J.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Dawn L.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Exceptional customer service !!!

  • Andrew K.03-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    In and out service with a smile.