Average Score (256 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.9 Average

Models
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  • Gregory B.03-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Brianna R.03-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • David J.03-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    everyone’s polite and professional I’m very happy

  • Francis K.03-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Joseph H.03-04-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Sales Rep was great!

  • Kasey P.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Amjad T.03-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great service. ivanna Costa was very helpful..pleasant experience, overall.

  • Dawn D.02-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Joseph M.02-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Michele G.02-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Are always courteous and they stay in contact with you throughout the process. Their online bookings are easy to navigate and in person service is convenient and friendly. Would love to see them adopt a car loaner program for more convenience as I have to get rides to and from and sometimes many throughout the day of my service appointment and that can be hard to navigate at times as I am not always within driving distance due to job responsibilities I have to take a vacation day or personal to have service done to my vehicle.