The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Michele G.02-25-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Are always courteous and they stay in contact with you throughout the process. Their online bookings are easy to navigate and in person service is convenient and friendly. Would love to see them adopt a car loaner program for more convenience as I have to get rides to and from and sometimes many throughout the day of my service appointment and that can be hard to navigate at times as I am not always within driving distance due to job responsibilities I have to take a vacation day or personal to have service done to my vehicle.
Tom W.02-23-2025
TYPE:ServiceMODEL:ID.4YEAR:2024
My problem wasn’t resolved and apparently it can be based upon my review. Here is more information - https://www.vwidtalk.com/threads/id4-quirks.18048/?nup=312233&utm_user=bWF1dEd4eDlPbk8rSlFNTVNPeVhJUT09&utm_campaign=watched_thread_reply&utm_medium=email&utm_source=alert#nupNotice
Livio B.02-19-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
overall good job, just noticed the sticker above for next oil service was not changed on my windshield shows
Dennis M.02-19-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Joseph O.02-17-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Glenn M.02-16-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Always top notch service from the service writer to the service technician and parts manager.
Isabella N.02-14-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Michael T.02-13-2025
TYPE:ServiceMODEL:AtlasYEAR:2021
Walking into the dealership everyone was helpful.
John M.02-10-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Great customer service
Melisse A.02-10-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Repair completed in a timely manner. Ivanna is great to work with, she even drove us to breakfast
