Average Score (237 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

237 Ratings

4.9 Average

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  • Linda N.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Dwight W.02-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Lauren S.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great job always a good job!

  • Cf T.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Domenic C.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service very smooth.

  • Edward M.01-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Edwin J.01-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Hello, a big Thank you & kudos to VW service, especially to Ivanna & Kevin for making us happy all the time. I was late for my appointment and texted to Service, but Ivanna texted back and told me that I could drop the car any time. That was awesome. Also, I need to mention that whenever there is an emergency, I am taken care of by your service and make my car drivable.

  • Joseph R.01-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Excellent service representatives. They answered my questions and were polite and curtious

  • Anastasia R.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I scheduled an oil change for my VW Tiguan, and the appointment was set up quickly. The service was completed promptly and professionally, as always.

  • Viktor K.01-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018