TYPE:SalesMODEL:AtlasYEAR:2025
Average Score (237 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
Frank provided excellent customer service, was very professional and provided great recommendations.
TYPE:ServiceMODEL:JettaYEAR:2020
Communication. It is great to have a service dept. that communicates so well with the customer. Even though I now live in NJ I still come back because of the service dept
TYPE:ServiceMODEL:Golf GTIYEAR:2020
convenient location to work reliable service
TYPE:SalesMODEL:TiguanYEAR:2025
Michael was very helpful, knowledgeable and answered all the questions we had about the car. Great experience.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Frank is amazing. I came out of my job after working 12 hours in the emergency department to a flat tire, and had work the next day at noon. I called in the morning and frank got me right in and made sure I had a tire on my car in time for me to go to work. I can’t say enough good things about him.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Excellent customer service and great communication from the staff.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Even though the service department was swamped, and I missed a call from them asking for a reschedule, I was met with kindness and competence throughout the process. I even got a free ride to and from a local mall while I waited. I forgot to add emissions/inspection to my list and they bent over backwards to add that too. The cost was reasonable to boot. And, a super bonus… somehow the detailers got some super stubborn dried sap off of my windshield! Thanks all!
TYPE:ServiceMODEL:AtlasYEAR:2019
Rating is based on the good service provided and that I was able to quickly make an appointment.