The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Service advisor Ivana costic and technician dan Phillips. Ivana was great and kept me posted on the status of my car while I waited. The waiting areas are plentiful with accommodations. Kevin is friendly and has a good team. Javier did a great job washing my car.
TYPE:ServiceMODEL:TiguanYEAR:2018
I've ALWAYS RECEIVED EXCELLENT CUSTOMER RESPONSE, SUPPORT and SERVICE the team takes time to EXPLAIN things to you and POSSIBLY show you the PRIORITIES
TYPE:SalesMODEL:TiguanYEAR:2024
What an awesome experience two and a 1/2 hours to pick my car out and do the paperwork.Fantastic salespeople , They all deserve a raise thank you again for a great experience !!!!!!!!!!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Vehicle needed inspection and oil change. The service department was efficient and got my car back in a very short period of time. Very friendly and customer-oriented team.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
I was lied to and told after the purchase nothing was wrong with the vehicle...even though though the check engine light was on... now you guys want over 7,000.00 to repair an engine I just purchased in July.. NO STARS
TYPE:ServiceMODEL:ID.4YEAR:2023
Tire pressure light came on. Took car into Colonial and picked it up later that day.
TYPE:ServiceMODEL:JettaYEAR:2019
