Average Score (237 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

237 Ratings

4.9 Average

Models
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  • Dwight W.12-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Nikisha R.12-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Taha M.12-01-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Viktor M.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Maria F.11-26-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Peter V.11-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great Service! Shantel was super in communications.

  • Christi B.11-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The wait to drop off my vehicle was very long when I arrived at the service dept

  • Benicio D.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    satisfied with service

  • Patrick Q.11-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service advisor Ivana costic and technician dan Phillips. Ivana was great and kept me posted on the status of my car while I waited. The waiting areas are plentiful with accommodations. Kevin is friendly and has a good team. Javier did a great job washing my car.

  • Hazel G.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I've ALWAYS RECEIVED EXCELLENT CUSTOMER RESPONSE, SUPPORT and SERVICE the team takes time to EXPLAIN things to you and POSSIBLY show you the PRIORITIES