Average Score (245 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

245 Ratings

4.9 Average

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  • Michael H.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I'll work was explained and done in a timely manner

  • Andrew K.07-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great service staff all around. They told me what was needed and why. The work was completed and I was satisfied with all involved.

  • Thomas T.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Lorraine D.07-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My service writer Ivana is excellent! She is friendly, knowledgeable, and goes out of her way to accommodate my needs and schedule. I appreciate her recommendations and trust her opinion 100%. I wish I could give her 10 stars.

  • Amy R.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Anthony B.07-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service!

  • Dwight W.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Very helpful and courteous service consultants are very helpful look forward to any visits At dealership for service or just visiting

  • Glenn M.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • John K.06-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Patrick M.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Staff is very friendly and they try to accommodate