TYPE:ServiceMODEL:AtlasYEAR:2018
Frank was super friendly and helpful.
Average Score (237 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Ivanna was in touch with my warranty company and coordinated the benefits payment with them to get my car repair.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
Overall, Colonial Volkswagen service is the best around because of their dedication and timely help. I scheduled this service in the middle of the night. The next day, I stopped by because the car was not drivable. It was taken care of by Ivanna immediately. I waited & got the car fixed. I have this positive service almost all the time, in my 25 years of experience with Colonial Volkswagen. It was nice Mr. Leo Vitalin texted me and asked about after after-service status. Ivanna is always taking extreme care with due diligence. I didn't get this nice treatment from other VW services whenever I was in trouble during my business trips. Even getting an appointment itself is challenging in the Boston area, which is my primary employment.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The vehicle was dropped off for a recall and completed in a efficient manner. Called when the work was done and the vehicle was picked up.
TYPE:ServiceMODEL:AtlasYEAR:2022
The Service Representative was awesome. She kept me advised as to what was going on helped me navigate the online system and was totally upbeat and professional when I went to pick up my vehicle.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My service advisor was very friendly and attentive.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I chose this rating because the service excellent. No complaints at all.
TYPE:ServiceMODEL:TiguanYEAR:2022
Your service department is very professional done the job on a timely manner and friendly environment.