TYPE:ServiceMODEL:TiguanYEAR:2021
Everyone is great at Colonial VW
Average Score (237 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Ivanna is always friendly and professional. She explains everything in plain English and provides options. She is a big part of why I come back to VW Colonial for service.
TYPE:ServiceMODEL:TiguanYEAR:2022
They were able to get my car in on the same morning I called in needing emergency service.
TYPE:ServiceMODEL:ID.4YEAR:2021
The Service Department at Colonial is consistently top-notch! Ivanna is accommodating and communicates with me throughout the entire process and I would never dream of taking my car anywhere else!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2020
TYPE:ServiceMODEL:JettaYEAR:2019
Customer service is top notch. Yvone was amazing. She is knowledgeable and kind. Thank you so much!
TYPE:ServiceMODEL:TaosYEAR:2024
Nothing special. I do wish they would have explained what they found/did; talk to me!
TYPE:ServiceMODEL:Jetta GLIYEAR:2023
HELPFUL AND INFORMATIVE
TYPE:ServiceMODEL:Golf GTIYEAR:2019
I have been coming to Colonial VW for over 10 years, and I've never experienced anything but excellent customer service. Ivana has been my service writer for a couple of appointments now, and she is wonderful.