Average Score (237 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

237 Ratings

4.9 Average

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  • Theodore D.06-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Robert S.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Prices on the website do not match the prices onsite. They never give a problem matching, but it would be simpler if they matched. Also, the tech never reset the service reminder. Small detail, but annoying when paying for a service.

  • George S.05-31-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Service writer Chantel was simply awesome. She is certainly the perfect individual to be in a position to interact with customers ! She is personable, knowledgeable, and explains things exceptionally well !

  • Ora M.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Nice helpful staff

  • Peter V.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Excellent service

  • Sandra S.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • James M.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Prompt courteous service

  • George R.05-19-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

  • Vladimir V.05-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Timing service

  • Andrew K.05-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018